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REPUBLIC BANK INTRODUCES CHILD ADOPTION LEAVE FOR STAFF

Republic Bank (Ghana) PLC, has introduced an adoptive leave policy as part of its Employee Leave Policy.  Adoptive Leave is granted to employees of an organization who for circumstances beyond their control choose to adopt a child.

Mr. Tetteh Mamah, the Head of Human Resources of Republic Bank Ghana, said the rationale for the adoptive leave is to provide time-off to enable employees, especially prospective mothers, to bond with the newly legally adopted child.  It is also to help provide a work-life balance for prospective foster parents to be able to manage work demands and respond to family duties.

According to the Head of Human Resources, “Staff of the Bank will be entitled to an adoptive leave for a minimum of four (4) weeks up to a maximum of 12 weeks. The adopted leave will begin when all relevant statutory and regulatory approvals for full custody of the child have been signed and received.  Staff will also be eligible to take their annual leave in addition to the adoptive leave”.

The adoptive leave is one of many initiatives introduced by the Bank to enhance its employee value proposition in being an employer of choice. Last year during the lockdown in Ghana, Republic Bank also paid a one-off Covid-19 inconvenience allowance to all staff to provide support in their adjustment to the pandemic.

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REPUBLIC BANK IS READY FOR DIGITAL TRANSFORMATION – REPUBLIC BANK COO

The Chief Operating Officer of Republic Bank (Ghana) PLC, Mr. Benjamin Dzoboku, has touted Republic Bank’s readiness for Digital Transformation through the introduction of innovative services powered by technology.  He made this assertion when he presented his keynote address at the 3rd Annual Africa Digital Banking Summit 2021 - Innovation & Excellence Awards, which was held earlier this month.

The COO in his presentation gave a historical trace of digital evolution and the generational cohort theory. According to him, today’s world is driven by data and the need for convenience. Customers now prefer banking away from the Bank’s physical structures; the concept of Relationship Banking is gradually moving to the concept of customer experience; Customers are spending more than saving hence shifting the focus of interest on deposit to fees and commission for Banks, and Customer loyalty is also shifting to Customer Satisfaction. Banks are therefore spending more on building robust technology infrastructure (with the added new cost investments in cyber security) than on branch expansion.

Mr. Dzoboku concluded that the new definition of banking is Customer Experience.

The COO further elaborated Republic Bank’s preparedness for this shift in banking by enumerating various measures and initiatives taken by the Bank with regard to technology and digital transformation.

Republic Bank just launched its new and improved digital suite of services to provide convenience to both customers and non-customers of the Bank. The Suites include a Mobile App (RepublicMobile Ghana), USSD application (RepublicUSSD*414#) and internet service (RepublicOnline). The Bank has improved upon its information security systems and is now certified by ISO/IEC and PCIDSS. Republic Bank last year introduced its Seven Service Elements and, continues to invest in building the capacity of Staff to deliver superior service. This is to ensure that stepping into any Republic Bank portal, means stepping into true Success either from the Bank’s digital platforms or at any branch nationwide.

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REPUBLIC BANK LAUNCHES NEW AND IMPROVED MOBILE APP AND OTHER DIGITAL SERVICES

Republic Bank (Ghana) PLC, a subsidiary of Republic Financial Holdings Limited has launched its new and technology advanced Mobile App, USSD Application and Internet Banking Service.  The Republic Mobile App named as RepublicMobile Ghana can be downloaded from the Play Store and App Store, RepublicUSSD *414# Application is available by dialing *414# and the internet Banking platform, RepublicOnline can be accessed on the Website of the Bank www.republicghana.com.

Speaking at the Launch of the digital services of the Bank, the Managing Director of Republic Bank, Mr. Farid Antar touted the Bank’s new and improved digital services as the best on the market made with robust security systems and with wide range of financial services that both Customers and Non-Customers can access.  Subscribers of the RepublicMobile Ghana, RepublicUSSD*414# or RepublicOnline can now transact financial services such as Money Transfers to any mobile Money services in Ghana, instant Inter-Bank transfers to Bank account in Ghana and international transfers, access to Investments services, Micro Loans, access to Brokerage services for stock market dealings, personal finance including Bancassurance.  “People build apps with artificial intelligence in mind, we have built an App with people in mind” the managing Director added.

 

The Managing Director alluded to the fact that the concept of a mobile App is not new to many however, the Republic Bank’s mobile app has been designed to deliver superior financial services and with 24/7 customer care support by the Bank. “Just as a driver will always take a cue from cars ahead of him, we have mastered the science of research and the art of innovation to deliver a masterpiece of digital services that is robust with many functionalities that both Customers and Non-Customers could utilize for all their financial transactions”

The RepublicMobile Ghana app is now available on Play Store for android phone users and App Store for iOS phone Users. The USSD service can be accessed by dialing *414# on any telecommunication network in Ghana while RepublicOnline can be accessed via the website of Republic Bank  – www.repubicghana.com

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Fraudulent Message Alert

Republic Bank would like to advise all members of the public about a fraudulent WhatsApp message in circulation with our logo in use.

These messages appear to be a Republic Bank promotion and when the links are accessed, users are re-directed to a separate website to provide personal details and qualify for a chance to win a cash prize.

We urge persons not to click on the link instead, delete immediately. Even if the link looks legitimate, we can confirm that it is a phishing link and you must delete immediately.
If clicked in error, do not answer any of the questions and if details have already been submitted, scan your phone for any malicious software using the following steps:

For Android devices:
1.Go to the Google Play Store app.
2.Tap the menu button.
3. Next, tap on Play Protect.
4. Tap the scan button to force your Android device to check for malicious software.
5. If you see any harmful apps on your device, you will receive an option to remove it.


For iOS devices:
Due to security restrictions on iOS devices, it is not possible for any app to scan the system or other apps for malware. However, it is recommended to restart the phone.
Customers should also report the contact to WhatsApp when the message is received.

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